You'll be able to see if an item is available by searching for it and clicking on the product page.

Underneath the price it will show availability, either 'In stock' or 'Sold out'. This section will not appear if a product is a pre-order.

You will not be able to add an out of stock item, unless it is a pre-order, to your cart.

Yes! Our Stockton store is open 7 days a week, you can find the opening times here

You can get 10% OFF games, toys, gifts, gaming accessories and more in the shop with a Beanie Games Elite Card!

Get yours today, currently FREE with your first in-store purchase! Just ask at the counter

Find store opening times here

Shipping & Delivery...

Orders with the Express Shipping service usually arrive 1-3 working days after being placed*

Orders placed before 1pm will normally arrive next working day by DPD Local** Orders received after 1pm will be processed the following working day. (Working days are Monday to Friday)

Find more Shipping info here

*Estimated delivery times for mainland UK (excluding the Scottish Highlands).
**Scottish Highlands and Islands, Channel Islands, Isle of Man, Isle of Scilly, Isle of Wight and Northern Ireland are served by Royal Mail and will take a day or two longer. 

You can find our Shipping page here, this includes shipping costs and info.

Order value refers to the total amount to be paid after discounts/offers have been applied.

Yes! You can select our FREE Store Pickup option at the checkout to collect your order from our Stockton-on-Tees shop.

A Store Pickup order can be collected any time when our shop is open, you can see our opening times here.

Please make sure you have received your 'Ready for pickup' confirmation message before coming to collect.

We only offer shipping to addresses within the United Kingdom.

We are currently unable to ship 'hazardous products' due to postal restrictions, such as: aerosol spray paint, glue, etc. These items are identified by having '(Store Pickup Only)' in the product name. 

We are unable to ship some large items. These items are identified by having '(Store Pickup Only)' in the product name. 

Find more Shipping info here

Checkout...

When on the 'Information' stage at the checkout look for the 'Gift card or discount code' box...

...on desktop/laptop this should be on the right hand side of your screen, below the summary of what is in your cart.

...on a phone/mobile device you will need to click the 'Show order summary' dropdown located at the top of the page.

Discount codes do not apply to 'Sale' items or Play at Home Event kits. If you are still unsure and would like to check if an item is included please contact us. Other Ts&Cs may apply for discount codes/offers.

Klarna helps you elevate your shopping game! When you choose Klarna checkout you’ll get the option to shop now and pay later for your purchase.

Just add the item(s) to your cart and choose to pay how you like with Klarna at the checkout. Manage your payments and order within the Klarna app.

Ages 18+. Ts&Cs apply. Please spend responsibility. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford your monthly repayments on time.

Learn more about Klarna

If you are unhappy with your product please contact us to arrange a return and full refund within 14 days.

All items are expected to be in a good, new, saleable condition, with all original packaging. 

Find more on returns here

Call us

01642 918911

Shop Hours Only